Medical Director, Patient Safety
Headway
Medical Director, MA License
Concert Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut, Massachusetts, New York, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $280,000 - $310,000 per year
Job Level
Lead
Tech Stack
Cloud
About the role
- Concert Health is seeking an experienced and mission-driven Medical Director to serve as the psychiatrist lead and liaison to a valued health system partner.
- This unique role combines direct clinical consultation within the Collaborative Care Model (CoCM) with clinical innovation and strategic medical leadership—providing an opportunity to shape how behavioral health is delivered in primary care at scale.
- Strong clinical skills and efficiency are essential in this role, particularly in delivering high-quality psychiatric consultation through systematic case review (SCR).
- Collaborate with assigned CCCs to track and oversee patient panels and clinical outcomes using our cloud-based patient registry.
- Perform a regular Patient Registry review of patients to identify high-risk patients, new patients, or those not improving as expected.
- Provide real-time supervisory/consultation support to CCCs (outside of SCRs), other PCs, and PCPs as needed.
- Supervise and provide clinical oversight to Psychiatric Nurse Practitioner PCs within their respective states, ensuring adherence to best practices and regulatory standards.
- Collaborate with CCC leadership to mentor and support professional development of CCCs.
- Develop and deliver training for PCPs, PCs, and CCCs, focusing on high-yield clinical topics related to identification, diagnosis, and treatment of behavioral health conditions through a CoCM lens.
- Build and maintain strong relationships with market leads and primary care providers, ensuring robust partnerships and increased referrals.
- Ensure adherence to the Collaborative Care Model fidelity, facilitating discussions between psychiatric consultants, CCCs, primary care providers, and client partner clinical leadership.
Requirements
- MD or DO degree with active, unrestricted medical license in MA
- Active, unrestricted medical licenses in PA, NY, and CT, or the willingness and ability to obtain licensure in these states, are required
- Board certification in Psychiatry required; subspecialty certification (e.g., Child & Adolescent, Addiction, Geriatric) or demonstrated subspecialty experience (e.g., Women’s Health) highly desired
- Minimum 5 years of post-residency clinical experience
- Minimum 5 years of demonstrated clinical leadership, including experience supervising or mentoring clinicians
- Proven ability to collaborate across clinical and operational teams in large or complex health systems
- Demonstrated public speaking experience with strong presentation and communication skills, both formal and informal, with comfort engaging diverse stakeholders and audiences
- Ability to build rapport with Partner clinical leaders 1:1
- Support customer escalation discussions, partner with internal teams to diffuse situations and support increased quality focus within the Concert team
- Demonstrated commitment to quality, evidence-based care, and health equity
- Experience with integrated care models – particularly the Collaborative Care Model – (CoCM) strongly preferred
- Ability to quickly synthesize psychiatric and general medical history, presentation, and patient data; then formulate effective and evidence-based clinical recommendations
- Proficiency in evidence-based pharmacological treatment approaches to common psychiatric disorders, with demonstrated experience in navigating complex comorbid general medical conditions when choosing an appropriate medication regimen
- Current with evidence based suicide care and related tools and treatments with general safety assessment and planning approaches using standardized assessment tools and interventions (e.g. C-SSRS and Stanley Brown)
- Comfort incorporating evidence-based treatment frameworks and approaches (e.g., Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy Skills, Dialectic Behavioral Therapy Skills, Behavioral Activation) into treatment planning
- Experience using Measurement Based Care tools (e.g. PHQ-9, GAD-7) to track populations and guide care decisions
- Enjoy providing coaching on, and learning about, evidence-based interventions to support the professional development of primary care providers and Behavioral Health Care Manager
- Excellent organizational, multi-tasking, detail management, and communication skills
- Excellent decision-making, problem-solving, analytical, and interpretive thinking skills
- Ability to establish and preserve effective working relationships with patients/Behavioral Health Care Manager, and primary providers
- Ability to manage conflict and high-pressure situations in a professional manner
- Ability to adapt to changing patient or organizational priorities
- Ability to make independent decisions in accordance with established policies/procedures
- Technical proficiency in EHRs (e.g., Epic, Cerner), Salesforce, Google Suite, and Zoom
Benefits
- $280,000 - $310,000 base pay based on experience and geographic location
- 10% bonus potential
- Fully remote work environment
- A supportive and inclusive culture
- Excellent benefits package
- 401K, 14 paid holidays (8, plus 6 floating), PTO, sick time, and more
- 16 hours of educational time off and CME reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
psychiatryCollaborative Care Modelsystematic case reviewevidence-based pharmacological treatmentMeasurement Based CareC-SSRSProblem-Solving TreatmentMotivational InterviewingCognitive Behavioral TherapyDialectic Behavioral Therapy
Soft skills
clinical leadershipcollaborationpublic speakingcommunicationrelationship buildingdecision-makingproblem-solvinganalytical thinkingconflict managementadaptability
Certifications
MDDOactive medical license in MAboard certification in Psychiatrysubspecialty certificationactive medical licenses in PA, NY, CT
