Concept Solutions, LLC

Infrastructure Engineer

• Serve as a senior technical lead for enterprise PKI architecture, administration, and operational support across Certification Authorities (CAs), Registration Authorities (RAs), and Validation Authorities (VAs)
• Administer and maintain PKI platforms across Windows and Linux environments, including EJBCA operations, ACME, SCEP, certificate enrollment, CRL distribution, OCSP, CDP, and AIA services
• Execute and document PKI key ceremonies, offline root CA operations, and cryptographic material handling in compliance with Certificate Policies (CP) and Certification Practice Statements (CPS)
• Manage and maintain Hardware Security Modules (HSMs), ensuring compliance with federal cryptographic standards
• Support secure certificate lifecycle management, validation services, and enterprise trust models
• Administer Red Hat Enterprise Linux (RHEL) environments supporting PKI, identity, and application services
• Perform comprehensive Microsoft Windows Server administration including lifecycle management, patching, backup validation, and remediation
• Support Docker/containerized solutions aligned with enterprise deployment and security standards
• Maintain supporting web/application infrastructure including IIS, Apache, and JBoss
• Support PostgreSQL and MariaDB environments for PKI and identity services

PKI & Identity Infrastructure Engineer

Security Engineer

• administer and secure enterprise email gateway systems
• administrate and maintain Cisco IronPort Secure Email Gateway (SEG) appliances
• manage AsyncOS configurations, upgrades, and system performance
• implement and enforce email security policies (anti-spam, anti-malware, data loss prevention)
• monitor, analyze, and respond to email threats and incidents
• perform message tracking, reporting, and log analysis
• apply firmware updates, patches, and security enhancements
• support and administer Microsoft 365 (Exchange Online)
• assist in email platform integration, migration, or coexistence strategies
• collaborate with enterprise teams to ensure secure mail flow and policy alignment
• install and configure network hardware and supporting infrastructure
• utilize ServiceNow for incident, change, and request management
• diagnose and resolve email delivery, connectivity, and security issues
• conduct log analysis and root cause investigations
• monitor system health and respond to alerts and incidents
• partner with Cybersecurity teams on threat mitigation and response
• maintain accurate system documentation, configurations, and procedures
• collaborate with Cybersecurity, Network, and Enterprise Messaging teams
• support audits, compliance requirements, and continuous improvement efforts

Email Security Administrator

Network Engineer

• administer, operate, and maintain the enterprise network
• perform infrastructure upgrades and improve the wired and wireless networks
• configure switches prior to shipment to sites; travel to sites and perform switch upgrades
• provide reporting details on project status to project coordinators and managers
• optimize system operations and resource utilization
• perform system capacity analysis and planning
• plan and perform network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications
• travel up to 50–75% to support sites within the US

Business Analyst

• Support Change and Configuration Management activities on the FAA ITIPSS I&O program
• Maintain configuration baselines, process change requests, and support CCBs
• Ensure compliance with established CM processes
• Prepare CM-related documentation, reports, and process artifacts

Configuration Management Analyst

• Support the Federal Aviation Administration (FAA) Office of Information Technology (AIT) Infrastructure & Operations (I&O) Services under the ITIPSS contract
• Provide network perimeter security, support enterprise infrastructure, coordinate security audit remediation initiatives across AIT Network Infrastructure and Enterprise Services teams
• Support and maintain firewalls (including CheckPoint and Fortinet)
• Administer, configure, and troubleshoot network infrastructure including Aruba ClearPass, NAC Bluecoat, Web Filters/Zscaler, Infoblox, IronPort Mail Relays
• Maintain TIC/Internet Access Providers (IAPs), web filtering, external email routing, and IPv6 upgrades
• Coordinate with FAA Information Security and Privacy for certification, accreditation, and other security initiatives
• Conduct network troubleshooting and provide support for enterprise network infrastructure
• Serve as a documentation specialist for the FAA Security Audit initiative

Network Security Engineer

Graphics Designer

• Provides support for developing and providing agency website content
• Provides support in the location and pursuit of content and surveying internal customers to gather feedback for site improvement and enhancements
• Designs, configures, and maintains websites for internal and external communications
• Ensures that FAA branding and Internet configuration requirements are applied to all web products
• Is proficient in the design and development of websites compliant with Section 508
• Uses advanced desktop publishing, page layout, or typesetting software to design and develop high quality textual and graphic compositions
• Generates, manipulates, and integrates graphic images, animations, sound, text, and video generated with automated tools into consolidated and seamless multimedia programs

Senior Web Designer, Graphic Designer

Program Manager

• Serve as the primary point of contact and senior interface between the contractor team and government, ensuring clear, timely, and effective communication across all program activities.
• Deliver comprehensive program management services for planning, managing, implementing, and executing all efforts under the Task Order, including transition phase-in, ongoing performance, and phase-out.
• Establish and operate a contractor-site Program Management Office (PMO), ensuring sufficient resources are available and that all subcontractor and team member activities comply with task order requirements.
• Lead the development and annual update of the Quality Control Plan (QCP), ensuring alignment with the Government’s Quality Assurance Surveillance Plan (QASP) and customer performance standards.
• Oversee and coordinate a 60-day transition phase-in, ensuring an orderly transfer from the incumbent contractor and timely onboarding of all personnel in accordance with customer suitability requirements.
• Prepare and submit Monthly Status Reports (MSRs), Monthly Financial Reports (MFRs), and invoices in accordance with customer templates and IDIQ requirements, with full labor category, hours, and financial detail.
• Conduct quarterly Program Management Reviews (PMRs) with the Contracting Officer’s Representative (COR) and Technical Point of Contact (TPOC), including preparation of briefing materials and post-meeting reports.
• Coordinate and document all program meetings, including preparation and distribution of meeting minutes within five (5) business days as requested by the Government.
• Serve as a subject matter expert in cloud strategy, cloud migration assessments and roadmaps, cloud infrastructure and engineering, and cloud managed services, ensuring alignment with the customer’s enterprise IT standards and industry best practices.
• Champion the adoption and expansion of cloud services across customer Lines of Business, coordinating with the Cloud Center of Excellence (CCoE) and engaging new and existing customers to facilitate onboarding and solution implementation.
• Define and manage program resources and schedules, ensuring timely delivery of all project milestones and proactively identifying and mitigating risks to program performance.
• Evaluate current processes and procedures on an ongoing basis to identify opportunities for automation, efficiency improvements, and cost avoidance across the customer’s multi-cloud environment.
• Manage T&M surge support requests and track hours and expenditures across all CLINs, ensuring the contractor does not exceed funded amounts without written authorization.
• Maintain availability for consultation in person or via telephone with the Government during customer core hours of 9:30 AM to 2:30 PM Eastern Time, Monday through Friday, excluding federal holidays.