Concentrix

Associate Director of Operations

Concentrix

full-time

Posted on:

Location Type: Office

Location: Cape TownSouth Africa

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Job Level

About the role

  • Optimize operations to deliver top-notch service and achieve business goals.
  • Manage budgets and operational metrics to support financial and business objectives.
  • Lead recruitment and team development to foster a high-performance culture.
  • Ensure compliance with framework standards and policies.
  • Act as the key point of contact with clients and stakeholders across regions.

Requirements

  • A minimum of 5 years of experience in a senior Operations Manager role.
  • Strong communication and negotiation skills.
  • Expertise in either retail or financial services sectors.
  • Proven experience in strategic planning and stakeholder management.
Benefits
  • Health insurance
  • Professional development
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communication skillsnegotiation skillsteam developmentstrategic planningstakeholder management