Concentrix

Sharepoint Customer Engineer – Bilingual English

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

SeniorLead

Tech Stack

AzureSQL

About the role

  • Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.
  • Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.
  • Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.
  • Lead customer engagements focused on SharePoint migration, activation, and optimization.
  • Collaborate with customer development teams, offering guidance on SharePoint development best practices.
  • Automate and manage environments using PowerShell, CSOM, and related tools.
  • Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.
  • Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.

Requirements

  • 8+ years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.
  • Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.
  • Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).
  • Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.
  • Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.
  • Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.
  • Bachelor’s or Master’s degree in Information Technology or related field (or equivalent experience).
  • Excellent communication skills (written and verbal) with a strong customer focus.
Benefits
  • Health Insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • 401(k) matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SharePointPowerShellCSOMGraph APIAzureSQL ServerData GovernanceData SecurityBackup StrategiesSharePoint Migration
Soft skills
communicationcustomer focusleadershipcollaborationproblem-solvingtrainingadvisorytechnical supportconsultingengagement
Certifications
Bachelor’s degree in Information TechnologyMaster’s degree in Information Technology