Concentrix

CCaaS & Conversation AI Seller

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

AWS

About the role

  • Partner with Concentrix International and Domestic sales & Acct Mgt teams to drive CCaaS and Conversation AI pipeline.
  • Support building the CX Tech business case and drive the need for change by focusing on commercial outcomes (TCO, ROI)
  • Contribute to sector and priority account planning
  • Work with our Strategic Partner Alliance teams to create Partner motions and co-selling opportunities.
  • You’ll lead proposition design and direct selling motions.
  • Develop and manage key relationships across the Partner EMEA ecosystem (AWS, Genesys, Nice) to identify new business opportunities and provide proper communication on account activity.
  • Methodically manage accurate tracking/reporting of leads, sales pipeline and alliance related goals and objectives.
  • Coordinate Sales enablement activity, training sessions and joint partner sessions e.g. lunch & learn/ QBR sponsorship etc.

Requirements

  • Proactive and driven: Highly motivated self-starter who thrives in a dynamic, fast-paced team setting.
  • Results-Oriented: Possess a relentless drive to achieve and surpass objectives.
  • Extensive sales expertise in CCaaS/CAI technology-related sales solutions and/or architecting.
  • Prioritized experience: CX Tech (CCaaS, Conversational AI)
  • Exceptional communication skills: Excel in delivering presentations and engaging with executive-level stakeholders.
  • Negotiation expertise: Outstanding ability to negotiate favorable terms and build beneficial relationships.
  • Consultative selling proficiency: Skilled in applying consultative selling techniques to understand and address client needs.
  • Collaboration and influence: Ability to collaborate effectively and influence outcomes in a “win as a team” environment.
Benefits
  • Professional development opportunities
  • Remote work options
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CCaaSConversational AIsales pipeline managementconsultative sellingproposition designaccount managementsales enablementnegotiationcommercial outcomes analysisrelationship management
Soft skills
proactiveresults-orientedexceptional communicationcollaborationinfluenceself-starterdynamic team settingpresentation skillsclient needs assessmentteamwork