Change Management, AI Adoption Expert
Concentrix
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $92,250 - $144,964 per year
Job Level
Mid-LevelSenior
About the role
- Lead business case identification and prioritization based on impact, feasibility, and alignment with organizational goals
- Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals
- Facilitate structured readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans
- Develop and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption
- Engage business and IT stakeholders to monitor progress, track value, and optimize adoption strategies based on feedback and usage signals
- Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement
Requirements
- 5+ years of experience in enterprise consulting, digital transformation, or business change enablement
- Experience leading use case identification and business case development for emerging technologies
- Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers
- Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies
- Experience with adoption and change management frameworks (Prosci, or equivalent)
- Proven ability to work cross-functionally with business, IT, and executive stakeholders
- Excellent communication, facilitation, and stakeholder engagement skills
- Experience with internal communications, skilling, or change enablement programs in large organizations
- Experience working with adoption and success teams to accelerate impact and remove blockers
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise consultingdigital transformationbusiness change enablementuse case identificationbusiness case developmentMicrosoft 365Copilot programsadoption frameworkschange management frameworksorganizational readiness
Soft skills
communicationfacilitationstakeholder engagementcross-functional collaborationuser engagementstrategic thinkingproblem-solvingleadershiporganizational skillsadaptability
Certifications
Prosci certification