Customer Service Representative, Norwegian-speaking – Banking Industry
Concentrix
Customer Service Representative – Finnish Speaking – Banking Industry
Concentrix
full-time
Posted on:
Location Type: Hybrid
Location: Benalmádena • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
- Make customers feel safe and welcome when they are in contact with us.
- Follow the guidelines and processes set up by the bank.
Requirements
- Have a proficient or bilingual level of Finnish and advanced level of English.
- Have an open and positive mindset that helps to provide the best customer service experience.
- Have previous experience in customers service.
- Have good communication, written and listening skills.
- Have previous experience in invoicing, bank or collection industry is good to have, but not a must, as you will get relevant training in the field.
Benefits
- Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.
- Full paid training on the company and the project you'll be working on.
- FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunication skillswritten skillslistening skillspositive mindsetprofessionalismefficiencyfriendliness