Concentrix

Customer Service Representative, Norwegian-speaking – Banking Industry

Concentrix

full-time

Posted on:

Location Type: Hybrid

Location: Benalmádena • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
  • Make customers feel safe and welcome when they are in contact with us.
  • Follow the guidelines and processes set up by the bank.

Requirements

  • Have a proficient or bilingual level of Norwegian and advanced level of English
  • Have an open and positive mindset that helps to provide the best customer service experience
  • Have previous experience in customers service
  • Have good communication, written and listening skills
  • It would be a plus if: Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field
Benefits
  • Full-time 39 hours/week permanent contract: Monday to Thursday from 08:00 to 16.00, Friday from 09:00 to 16.00
  • Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.
  • Full paid training on the company and the project you'll be working on

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
bilingual Norwegianadvanced Englishcustomer service experienceinvoicingbankingcollections
Soft skills
communication skillswritten skillslistening skillspositive mindsetcustomer service experience