Account Manager, Embedded Security & Intelligence Programs

Concentric Corporation

Account Manager overseeing security and intelligence services at Concentric. Managing embedded professionals and providing support across client environments in a hybrid setup.

Posted 4/29/2026full-timeKirkland • Washington • 🇺🇸 United StatesSeniorLead💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening and selecting candidates to align with client requirements
Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being.
Advocate for employee needs and escalate issues as necessary to HR or management.
Provide guidance and mentorship to embedded employees in the security and intelligence fields, assisting them in resolving challenges and navigating issues that arise at the client site.
Coordinate with clients on security-specific training needs, ensuring embedded employees stay current on required certifications, latest protocols, and emerging threats
Maintain awareness of current physical security priorities, best practices, and operational procedures to effectively support embedded personnel and client security requirements
Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as needed
Serve as the primary relationship manager between Concentric and client managers, overseeing embedded employees
Ensure client satisfaction with talent performance and resolve any concerns regarding embedded employees
Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements.
Support the Director in developing program plans, identifying needs, and preparing new business proposals
Facilitate communication between employees, clients, and internal teams to maintain alignment on program goals.
Assist in the development of security reports, SOPs, and guidelines, as required, for the client
Maintain excellent rapport with clients

Requirements

What you’ll need

Must be able to legally work in the country where this position is located without visa sponsorship
Experience with the security industry
Experience with intelligence analysis
10+ years of experience in the law enforcement, military, or physical security field
5+ years of supervisory experience
Demonstrated understanding of physical security frameworks, organizational structures, and operational environments across corporate or protective settings
Strong interpersonal and relationship-building skills
Excellent professional judgment and decision-making skills
Excellent organizational and problem-solving abilities with great attention to detail
Ability to handle sensitive employee and client matters with discretion and professionalism
Proficiency with Google Suite and Monday.com
This position requires the ability to travel up to 20% of the time

Benefits

Comp & perks

The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.
Concentric also offers an HSA employer contribution
Medical FSA
Employer-paid insurance: life, STD, LTD, and AD&D
401k including employer match & immediate vesting
11 paid holidays
Paid leave (vacation, sick, parental)
Annual Health & Wellness Benefit
Pet Insurance
National discount employee program
Employee Assistance Program for personal needs
Credentity Protection - Eclipse Digital Protection by Concentric
Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
Dedicated Security and Intelligence Training Programs for Professional Development
Coaching and Mentoring Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

intelligence analysisphysical security frameworksoperational environmentsperformance evaluationsperformance improvement planssecurity reportsSOPsguidelines

Soft Skills

interpersonal skillsrelationship-building skillsprofessional judgmentdecision-making skillsorganizational abilitiesproblem-solving abilitiesattention to detaildiscretionprofessionalism