Sys Engineer – Server & Virtualization III
Concentra
full-time
Posted on:
Location Type: Office
Location: Addison • Texas • United States
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About the role
- Provides Technology Support and Service, Develops and Maintains Systems, Applications, and Infrastructure Support.
- Leads/Develops strategies and processes to ensure that stakeholders’ needs are identified and met, commitments are delivered upon and that stakeholders receive superior quality service.
- Manages/Develops creative solutions to effectively handle difficult incidents, and various techniques to diffuse situations and keep stakeholders calm.
- Exhibits extensive knowledge of IT systems, applications, cloud computing and/or networks, and utilizes this knowledge to develop training for other technical supporters.
- Serves as a role model to others for translating complex and technical information, mentoring to junior engineers and operations teams.
- Develops and Maintains Systems, Applications, and Infrastructure.
- Follows IT security best practices, policies, and procedures in support of IT security programs.
- Analyzes user requirements, develops, and implements functional specifications and configurations for complex systems, and ensures requirements are met.
- Champions best practices within functional area to enhance IT solutions and improve processes and results.
- Champions recommendations and improvements to system and process performance and functionality.
- Monitors and manages overall system and recommends solutions to hardware or software problems and issues.
- Maintains IT systems and performs regular proactive maintenance and system updates.
- Participates in the planning and execution of platform upgrades, patches, and lifecycle management.
- Maintains system documentation, SOPs (Standard Operating Procedures), and architectural diagrams.
- Participates in on-call rotation and support incident/problem resolution.
- Collaborates with other IT infrastructure teams on cross-functional projects and service delivery improvements.
Requirements
- Bachelor’s Degree ; Major: Computer Science, Information Technology
- VMware VCP, VCAP or VCIX Certification preferred
- Customarily has at least 10 years of experience that includes systems engineering with a focus on VMware technologies, knowledge of server OS (Windows/Linux), and data disaster recovery strategies.
- Advanced hands-on experience managing large enterprise VMware vSphere environments based on: vCenter Server, ESXi, vSAN, and associated components.
- Familiarity with NSX (policy-based networking, basic troubleshooting).
- High-Level experience with administering and handling hardware issues such as on Dell VxRail and Cisco UCS infrastructures.
- Exposure to VMware Aria Suite (vAria Operations, Automation, Automation Config (SaltStack) etc.) or similar automation platforms/tools.
- Performing virtual server administration in a large (500+) server environment.
- Performing virtual server OS/software installation, configuration, and troubleshooting (MS Windows Server 2019/2022/2025, and Linux-Based VMs/Appliances).
- Strong understanding of enterprise storage, networking, and data center operations.
- General understanding of Active Directory and Group Policy administration.
- Experience with scripting (PowerShell/PowerCLI, Python, or similar).
- Experience with VMC on AWS (VMware Cloud) is a bonus, not a requirement.
- Knowledge of other hypervisors (e.g., Hyper-V, KVM, Nutanix) is preferred but not required.
- Experience with VMware Tanzu Platform is nice to have.
Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
VMware vSpherevCenter ServerESXivSANNSXDell VxRailCisco UCSPowerShellPythonActive Directory
Soft skills
stakeholder managementproblem-solvingmentoringcommunicationprocess improvementincident managementcollaborationtraining developmentcustomer serviceleadership
Certifications
Bachelor's Degree in Computer ScienceVMware VCPVMware VCAPVMware VCIX