Collaborate with sales teams to conduct technical discoveries, deliver tailored product demonstrations of ESInet/NGCS, CHE, and related NG9-1-1 solutions, and address customer technical requirements
Lead the development and writing of RFP/RFI responses, ensuring compliance with public safety standards, NENA i3, cybersecurity, and interoperability needs
Represent Allerium at industry trade shows, conferences, and events, showcasing solutions and networking with potential customers
Accompany sales representatives on frequent customer visits (up to 50% travel) for on-site presentations, proof-of-concepts, and solution design sessions
Serve as the technical liaison between customers and internal teams including product management, engineering, and implementation services
Develop and maintain technical sales collateral, including presentations, demo scripts, white papers, and competitive analysis documents
Support post-sales activities as needed, including technical handoffs to implementation teams and customer onboarding assistance

Requirements

Strong knowledge of NG9-1-1 technologies, including ESInet/NGCS, Call Handling Equipment (CHE), NENA i3 standards, geospatial routing, and public safety ecosystems
Proficiency in IP networking, cybersecurity principles, cloud and on-premises deployments, and public safety software integrations
Deep understanding of PSAP operations, emergency call flow, and the challenges facing 911 telecommunicators and public safety administrators
Excellent presentation, written communication, and relationship-building skills for engaging both technical and non-technical stakeholders
Demonstrated ability to translate complex technical concepts into clear, compelling value propositions for diverse audiences
Self-motivated with ability to work independently in a remote environment while maintaining strong collaboration with distributed teams
Ability to travel frequently (40-50%) across the United States for customer demonstrations, trade shows, conferences, and on-site meetings
3-7 years in pre-sales, solutions engineering, or sales engineering roles, preferably in public safety software, NG9-1-1, emergency communications, or related mission-critical technology sectors
Proven track record in developing and delivering RFP/RFI responses, technical demonstrations, and trade show representation in software or SaaS sales environments
Hands-on experience with PSAP operations, emergency call handling systems, or selling to government and public safety entities strongly preferred
Experience working with state and local government procurement processes and understanding of public sector sales cycles
Demonstrated success in supporting sales teams to achieve revenue targets and close complex, multi-stakeholder deals.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

NG9-1-1 technologiesESInetNGCSCall Handling Equipment (CHE)NENA i3 standardsIP networkingcybersecurity principlescloud deploymentson-premises deploymentspublic safety software integrations

Soft Skills

presentation skillswritten communicationrelationship-buildingself-motivatedcollaborationability to work independentlyability to translate technical conceptsengaging stakeholdersdemonstrated success in supporting sales teamsability to travel frequently