ComTec Solutions

Project Manager

• Maintain overall management of the client relationship, project schedule, budget and scope
• Act as liaison and central focal point for internal stakeholders
• Prepare management deliverables and use these deliverables to conduct the Project
• Track the status of deliverables and notify client stakeholders of project issues
• Maintain regular contact with the Client Project Manager, providing the status of project progress

System Administrator

• Daily monitoring of internal and external managed infrastructures
• Behind the scenes support of on-site technical teams
• Liaison with software and cyber security vendors to troubleshoot, repair, and automate
• Monthly network health analysis and reporting for managed services clients
• Continual improvement of managed service alerting systems and proactive automation
• Contribute to team goals with regards to SLA requirements, case resolution, and customer satisfaction
• Participate in emergency on call rotation

Project Manager

IT Systems Administrator