ComTec Solutions

Full-stack Engineer

• Provide development and customization of Epicor ERP Application
• Translate software requirements into workable programming code
• Maintain and develop programs for use in business
• Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application
• Develop and test Customizations, BPM’s, Crystal Reports, SSRS Reports and Queries
• Document all modifications to client software according to company policy
• Manage assigned ticket and task queue to meet deadlines and other milestones
• Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools

Software Engineer

Administration

• Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange
• Manage user lifecycle (onboarding/offboarding, permissions, account administration)
• Deploy and support laptops, desktops, mobile devices, and peripherals
• Perform patching, upgrades, refresh cycles, and routine system maintenance
• Monitor system performance, security, and backups
• Provide professional support to employees at all levels
• Develop and maintain an internal technology roadmap aligned with company goals
• Research emerging tools, automation platforms, and AI solutions

Internal IT Administrator

Financial Planning and Analysis

• Deliver multiple software upgrade assistance and implementations via consulting activities
• Be the trusted advisor to clients on system configuration and implementation
• Communicate with the customer to determine needs and contribute solution design
• Assist with project issues and help coordinate activities
• Provide ongoing client support and troubleshooting for application questions
• Provide on-site training and consulting for clients if necessary

ERP Financial Consultant

Operations

• Deliver multiple software implementations via consulting activities from kickoff to Go-Live
• Provide ongoing client support
• Be the trusted advisor to clients on system configuration and implementation
• Communicate with customer to determine needs and contribute solution design
• Interpret requirements data and identify any gaps in functionality
• Manage project issues and coordinate activities with clients and internal team members
• Provide support for clients in a help desk capacity and assist in troubleshooting
• Provide on-site training and consulting for clients if necessary
• Maintain daily timesheet and expense report entries

Software Engineer

Internal IT Administrator

ERP Financial Consultant

Operations Consultant