
Client Success Coordinator
Comscore, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: New York • Oregon • United States
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Salary
💰 $60,000 - $65,000 per year
Job Level
About the role
- Provide day-to-day administrative and operational support to Client Success teams across assigned accounts.
- Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation.
- Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution.
- Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness.
- Help run recurring or ad-hoc reports, coordinating with internal teams as needed.
- Learn and apply quality control processes to identify data inconsistencies before client delivery.
- Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items.
- Coordinate cross-functional interactions with Analytics, Product, and Support teams.
- Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment.
- Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts.
- Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows.
- Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred.
- 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome).
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Detail-oriented with interest in data accuracy and reporting.
- Comfortable using spreadsheets, presentation tools, and project management systems.
- Excellent communication and interpersonal skills.
- Proactive, eager to learn, and adaptable in a fast-paced environment.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data QAreport deliveryquality control processesdata accuracyanalyticsadministrative coordinationclient serviceproject management
Soft Skills
organizational skillsdetail-orientedcommunication skillsinterpersonal skillsproactiveadaptableeager to learn