Senior Payroll Administrator
Computershare UK
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Kentucky • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Prepares, reviews, and reconciles the company’s bi-weekly payrolls.
- Ensure compliance with the agreed processes and identify areas of process or system improvement.
- Processes withholdings, deductions, wage garnishments, or other special payroll actions and changes affecting net wages.
- Ensures payroll issues are escalated and resolved with root cause analysis and corrective action for all levels of employees and management.
- Demonstrates a full understanding of applicable wage policies, procedures and work methods associated with assigned duties.
- Maintains current knowledge of city, state, provincial, local, and federal tax frameworks
- Ability to plan and prioritize tasks and deadlines.
- Contribute to the attainment of team KPIs and SLA measures.
- Must always be able to observe etiquette and deliver an excellent standard of customer service.
- Effectively manage business enquiries including more sensitive employee and or complex payroll matters.
- Performs related duties as assigned and completes any other tasks necessary for administering a company’s payroll process.
Requirements
- High school diploma or general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience.
- Extensive knowledge of US payroll, including detailed tax knowledge.
- Knowledge of payroll systems.
- Minimum of 3 years’ experience in working as part of a larger team and in a Shared Service environment requiring collaboration across a number of different teams and functions.
- Experience in working within a diverse team. Must have strong interpersonal skills, maintaining a professional demeanor and understanding the pressures and priorities which may be affecting other team members.
- Experienced in working across multiple payroll entities.
- Experience engaging with third party vendors and US tax authorities.
- Shared Service Environment experience requiring collaboration across different teams and functions.
- Participate and contribute to team initiatives/ objectives.
Benefits
- Paid parental leave
- flexible working and a caring and inclusive culture.
- Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
- Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
- Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
bi-weekly payroll processingwithholdingsdeductionswage garnishmentsroot cause analysisUS payroll knowledgepayroll systemstax knowledgepayroll entitiesthird party vendor engagement
Soft skills
planningprioritizationcustomer serviceinterpersonal skillsprofessional demeanorcollaborationteamworksensitivity to team pressurescommunicationproblem-solving
Certifications
high school diplomaGED