Communication & Transaction Services Officer

Computershare UK

Communication and Transaction Services Officer providing registry services to clients and investors. Join a collaborative team in the Takapuna, Auckland office, managing client inquiries and transaction processing.

Posted 4/20/2026full-timeAuckland • 🇳🇿 New ZealandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage activities supporting the relationship between Computershare and our clients’ investors, liaising with brokers, advisors and lawyers, including telephone calls, emails and in person visitors to the office.
Support transaction processing and investor enquiries across a range of registry activities.
Contribute to team delivery by sharing workload, supporting peak periods and meeting key deadlines.

Requirements

What you’ll need

Exceptional customer service and strong administrative skills, with the ability to follow defined checklists, procedures and business rules.
Strong computer literacy, including proficiency in Microsoft Office and the ability to work accurately and efficiently across multiple systems.
Demonstrated experience responding to and resolving issues by applying technical knowledge, sound judgement and established processes.
High attention to detail with a focus on accuracy, risk awareness and compliance when processing transactions and responding to queries.
A collaborative and proactive approach, with the ability to manage competing priorities, meet deadlines and contribute positively to team outcomes.

Benefits

Comp & perks

Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
A welcoming and close-knit community, with experienced colleagues ready to help you grow.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

transaction processingregistry activitiesissue resolutiontechnical knowledgerisk awarenesscompliance

Soft Skills

customer serviceadministrative skillsattention to detailcollaborative approachproactive approachability to manage competing prioritiesability to meet deadlines