Computershare UK

Communication & Transaction Services Officer

Computershare UK

full-time

Posted on:

Location Type: Hybrid

Location: Auckland • New Zealand

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About the role

  • Manage activities supporting the relationship between Computershare and our clients’ investors, liaising with brokers, advisors and lawyers, including telephone calls, emails and in person visitors to the office.
  • Support transaction processing and investor enquiries across a range of registry activities.
  • Contribute to team delivery by sharing workload, supporting peak periods and meeting key deadlines.

Requirements

  • Exceptional customer service and strong administrative skills, with the ability to follow defined checklists, procedures and business rules.
  • Strong computer literacy, including proficiency in Microsoft Office and the ability to work accurately and efficiently across multiple systems.
  • Demonstrated experience responding to and resolving issues by applying technical knowledge, sound judgement and established processes.
  • High attention to detail with a focus on accuracy, risk awareness and compliance when processing transactions and responding to queries.
  • A collaborative and proactive approach, with the ability to manage competing priorities, meet deadlines and contribute positively to team outcomes.
Benefits
  • Flexible work to help you find the best balance between work and lifestyle.
  • Health and wellbeing rewards that can be tailored to support you and your family.
  • Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
  • Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
  • A welcoming and close-knit community, with experienced colleagues ready to help you grow.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transaction processingregistry activitiesissue resolutiontechnical knowledgerisk awarenesscompliance
Soft Skills
customer serviceadministrative skillsattention to detailcollaborative approachproactive approachability to manage competing prioritiesability to meet deadlines