Computershare UK

Learning Specialist

Computershare UK

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Connecticut • Florida • United States

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Salary

💰 CA$78,000 - CA$93,000 per year

About the role

  • Design, develop and maintain learning solutions for our CES applications, including eLearning, software simulations, how-to videos (screencasts), how-to guides, instructor-led training and certification exams.
  • Facilitate virtual training sessions for our CES clients using Microsoft Teams.
  • Develop performance-focused and appealing eLearning with Articulate Rise and Storyline including software simulations and assessments.
  • Develop high-quality, easy-to-follow video screencasts using Camtasia or Articulate.
  • Apply user experience (UX) and graphic design best practices to design solutions with intuitive navigation, engaging interfaces and appealing graphics.
  • Continuously evaluate and improve learning experiences based on user feedback, data insights and performance metrics.
  • Meet and effectively collaborate virtually with your global team on a weekly basis.

Requirements

  • University degree; or a minimum of six years related experience; or equivalent combination of education and experience.
  • A strong portfolio of your work that includes software how-to guides and/or videos is preferred.
  • 3-5 years of experience designing, developing and delivering learning solutions as a learning specialist, instructional designer, learning experience designer or similar role.
  • Experience facilitating training sessions virtually using Microsoft Teams, WebEx or similar applications.
  • Experience developing eLearning with Articulate Rise and Storyline. Ability to produce assessments, software simulations, and complex interactions.
  • Experience developing software screencast videos with Camtasia or similar applications.
  • Experience transforming complex processes into easy-to-follow how-to content.
  • Experience using SnagIt or similar software to produce screenshots.
  • Strong client facing communication skills, with the ability to understand needs, clarify expectations, and provide a positive client experience.
  • Excellent productivity and project management skills.
Benefits
  • Flexible work to help you find the best balance between work and lifestyle.
  • Health and wellbeing rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay (Toronto).
  • Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
  • Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
  • A welcoming and close-knit community, with experienced colleagues ready to help you grow.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eLearning developmentsoftware simulationshow-to guidesinstructor-led trainingcertification examsuser experience (UX)graphic designperformance metricscontent transformationproject management
Soft Skills
client communicationcollaborationfeedback evaluationtraining facilitationproblem-solvingcreativityattention to detailadaptabilitytime managementinterpersonal skills