Computershare UK

Lead Financial Crime Officer

Computershare UK

full-time

Posted on:

Location Type: Hybrid

Location: Canton • Massachusetts • United States

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Salary

💰 $113,000 - $161,000 per year

Job Level

Senior

About the role

  • Lead the day-to-day running of our fraud operations function
  • Ensure effective prevention, detection, and investigation of fraud across Computershare
  • Accountable for operational performance, team leadership, process optimization
  • Delivering high-quality customer and stakeholder experience while minimizing fraud losses
  • Manage and develop the fraud operations teams
  • Oversee daily workflows, case queues, and service levels
  • Monitor fraud alerts,
  • Lead the response to emerging fraud threats
  • Oversee routine fraud investigations
  • Support the Head of Investigations with resources and analysis
  • Assess and review controls owned by the FCU in the respective region
  • Work closely with Risk, Compliance, Legal, Customer Operations, and Technology teams
  • Recruit, coach, and mentor team members to build capability and resilience

Requirements

  • 7+ years' experience working in a fraud, financial crime, risk and/or compliance environment within a financial services or legal firm, or law enforcement
  • Experience leading a fraud/financial crime team, with experience leading remote team members considered advantageous
  • Proven experience developing teams, including strong coaching and mentoring skills
  • Experience working with the Microsoft Office suite of products including PowerPoint, OneNote, Power BI, and SharePoint
  • Knowledge of technological solutions (e.g. Governance, Risk and Control systems, fraud prevention systems)
  • An understanding of risk and governance operations in financial services firms
  • Up to date knowledge of current trends in fraud prevention and identification, e.g. insights and legislation
  • Proven negotiation and influencing skills
  • Flexibility to attend meetings outside of standard working hours as part of a global team
  • Excellent written and verbal skills
  • Experience working in an investment environment would be beneficial but not required
Benefits
  • Paid parental leave
  • Flexible working
  • Health and wellbeing rewards including medical, dental and vision
  • 401k matching and tax-advantaged flexible spending plans
  • Income protection including short and long-term disability benefits, life insurance and supplemental life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud preventionfraud detectionfraud investigationprocess optimizationteam leadershipcoachingmentoringrisk managementcompliancefinancial crime
Soft Skills
negotiationinfluencingflexibilitywritten communicationverbal communication