Global Business Support Coordinator

Computacenter

Global Business Support Coordinator at Computacenter ensuring department performance and customer satisfaction levels. Opportunities to innovate in a friendly, open working environment with a global team.

Posted 7/29/2026contractBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage teams effectively while ensuring adherence to budget constraints and operational standards. Proven experience in procurement, vendor management, and contract negotiation within a multinational product supply environment is essential.

Highest-signal resume keywords

Customer Service ExcellenceProcurement ManagementContract NegotiationTeam LeadershipMicrosoft Applications Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ProcurementVendor ManagementContract NegotiationData AccuracyCost ControlManagement Information ReportingBest Practice DevelopmentOperational DocumentationBudget AdherenceIT Vendor Pricing Processes

Soft Skills

Interpersonal SkillsAttention to DetailRelationship BuildingAdaptabilityGuidance and Mentoring

Tools & Technologies

Microsoft Applications

Industry Keywords

Multinational Product SupplyCustomer SatisfactionPerformance TargetsPolicies and ProceduresDynamic Team Environments

About the role

Key responsibilities & impact

Ensures Department meets performance targets
Maintain & improve Customer satisfaction levels
Demonstrates relevant Winning Together values
Maintains cost control requirements
Attain and maintain accreditations as appropriate to the role
Understand and adhere to policies and procedures
Compiles management information reports through relevant business tools
Prioritize and co-ordinate own and others work schedules
Assess cost implication of best solution to ensure adherence to budget constraints
Coordinate small teams delivering basic work packages
Ensures that operational documentation is fit for purpose and current
Develop best practice procedures and guidelines
Provides specialist guidance and advice to less experienced colleagues
Provide customer service to internal and external customers
Evaluate escalations and resolve appropriately
Ability to adapt quickly to dynamic team environments
Identify own development needs in line with business objectives

Requirements

What you’ll need

Good working Knowledge of Microsoft Applications
Proven experience of high standards of customer service
Proven administrative experience, attention to detail, ensures accuracy of data
Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels
3+ Experience working in a multinational product supply environment
3+ Experience in procurement / vendor management
3+ Experience in negotiating contracts and an understanding to legal/contractual concepts
Detailed understanding of IT Vendors pricing processes
People management experience at team leader level or above

Benefits

Comp & perks

Global team environment
Opportunities to innovate and excel
Friendly, open working environment