Security Incident Management Lead

Computacenter

As Security Incident Management Lead, define and enhance incident management processes at Computacenter. Lead exercises and improve capabilities across a global organization.

Posted 7/1/2026contractLondon • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own and evolve the end-to-end Security Incident Management process, ensuring it is clear, effective, and embedded across teams
Develop, maintain, and improve incident playbooks, workflows, and procedures, keeping them aligned to threat, risk, and operational needs
Design and run the annual security incident exercise schedule, covering low level tabletop exercises through to complex, cross-team simulations
Lead the planning and execution of exercises, ensuring clear objectives, measurable outcomes, and actionable improvements
Use lessons learned from incidents and exercises to drive continuous improvement in response capability and resilience
Act as the senior escalation point for priority incidents, providing leadership, coordination, and decision support when required
Support incident triage and routing across SIM, Major Incident Management (MIM), and Cyber Support Services (CSS)
Own the Monthly SIM review and reporting, providing clear insight, trends, and recommendations to stakeholders

Requirements

What you’ll need

Proven experience building, leading and maturing cyber security incident management capability within a complex, global organisation
More than 5 years’ operating at a senior level in security / incident management, with credibility gained in large, complex, global organisations
Strong track record of defining and improving end-to-end security incident management frameworks, not just operating within them
Extensive experience designing and delivering security incident response exercises, from large-scale, multi-team simulations to smaller cross team tabletop exercise
Demonstrable experience embedding playbooks, processes and governance across operational teams, driving consistency and maturity
Ability to translate lessons learned, threat intelligence and industry best practice into tangible improvements in capability and resilience
Comfortable providing decisive leadership during live cyber incidents when required, while maintaining a focus on improving the overall operating model
Strong stakeholder management, able to work across technical and non-technical teams and bring alignment in a matrix environment
Experience driving continuous improvement at pace, identifying gaps, challenging existing approaches and delivering measurable outcomes

Benefits

Comp & perks

Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Incident Management FrameworksPlaybook DevelopmentThreat IntelligenceOperational GovernanceIncident TriageSimulation DesignRisk AssessmentProcess ImprovementData AnalysisReporting

Soft Skills

Decisive LeadershipCollaborationCommunicationProblem SolvingAdaptability