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Project Manager
ComputacenterProject Manager 2 overseeing planning and execution of IT projects at Computacenter. Responsible for team mentoring, client satisfaction, and effective project delivery.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead the planning and implementation of project(s) throughout the project lifecycle, initiation through closure
- Oversee the review of project scope, goals and deliverables both internally and externally
- Oversee and develop a project task list (tracker), risk/issue/action, project contacts and a full scale project plan as required
- Assemble and coordinate project resources both internally, externally and with 3rd parties
- Manage project budget, resource allocation, project plan, project trackers and project timelines as required
- Track and advise on project deliverables and tasks using appropriate applications, systems, and/or tools
- Own and resolve any issues that arise during the project and drive risk mitigation
- Drive team accountability for project results of staying on-budget, on-schedule, and maintain client satisfaction
- Communicate with internal and external stakeholders including project scope, tasks, deliverables, goals, resources, schedules and budgets
- Identify resources required to fulfill project delivery, collaborating with other Project Managers, the Resource Management Group and other groups as required
- Oversee all products and corresponding issues, coordinating with customer and Computacenter Sales and Engineering teams
- Provide status reporting throughout the project to stakeholders on progress against project schedule, and any issues and their accompanying mitigations
- Ensure all project team timecards, expense reports, status reports, issue documentation, project tracker(s), project plan(s) and project documentation are entered and/or updated into approved applications & systems in a timely fashion, verifying accuracy and completeness
- Obtain client sign-off on the Project Completion Form
- Perform invoicing and project closure functions including sending and following up on Customer Satisfaction Survey’s
- Mentor those around them in aspects of leadership, methodology, tools, and navigating difficult customer environments
- Conduct mid-project health checks as well as after-action meetings for continual improvement
Requirements
What you’ll need- 7-10 years’ experience in Project Management within the IT industry
- Proficiency in Microsoft Word, Excel and Project
- Excellent customer interfacing skills
- Strong communication skills, both written and verbal
- Proven experience in effective meeting facilitation
- Proficient in project management software
- Legal authorization to work in the United States.
- Bachelor’s degree preferred
- PMP certification is a plus
- Experience with Salesforce is a plus
Benefits
Comp & perks- Competitive compensation plans
- Attractive mix of benefit plans for health and financial security
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementresource allocationbudget managementproject planningtask trackingissue resolutioncustomer satisfactionmeeting facilitationinvoicing
Soft Skills
leadershipcommunicationcustomer interfacingteam accountabilitycollaborationmentoringproblem-solvingadaptabilitystakeholder managementcontinuous improvement
Certifications
PMP certificationBachelor's degree