Senior IT Expert – SRE, Observability

Computacenter

Enterprise Observability Consultant at Computacenter focusing on observability platform delivery expertise. Involved in advisory, design & implementation services aligned with customers' observability strategies.

Posted 6/8/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudGrafanaITSMPrometheusPythonSplunkTerraform

About the role

Key responsibilities & impact

Lead discovery workshops to assess observability maturity and define tailored roadmaps aligned to business and IT objectives
Assess current monitoring and observability maturity for Enterprise Organizations & recommend tooling strategies, often leveraging platforms like Dynatrace for full-stack visibility
Translate business and technical requirements into actionable observability use cases to support change management and enablement initiatives
Advise on tools, platforms, and best practices (e.g., Open Telemetry, SIEM vs Observability, Telemetry Management, SRE principles)
Design end-to-end observability architectures, including Logs, metrics, traces, profiles etc., Distributed tracing frameworks/APM tooling, Infrastructure & cloud monitoring, Synthetic and real‑user monitoring
Create telemetry data pipelines and instrumentation strategies
Ensure scalable, secure, and cost‑efficient observability patterns
Deploy and configure observability platforms such as Dynatrace, Splunk, Grafana Cloud, Cribl, Elastic
Implement Open Telemetry collectors, agents, and SDK instrumentation strategies
Build dashboards, alerts, and automation workflows
Analyze application, infrastructure, and network performance issues
Lead root cause analysis and performance optimization initiatives
Enable proactive detection through anomaly detection and alert tuning

Requirements

What you’ll need

10+ years in consulting, enterprise design, and implementation roles
Expertise in observability frameworks, telemetry pipelines, and service mesh integrations
Deep understanding of observability pillars: metrics, logs, traces, and user experience
Expert Level Familiarity with Products such as Dynatrace, Splunk, Grafana Cloud, Cribl (experience with at least two product sets)
Strong understanding of Observability platform architecture, including Telemetry Storage, OpenTelemetry support, and cloud integrations
Experience with Dynatrace/Splunk/Grafana APIs, tagging strategies, and problem detection workflows
Proficiency in scripting (Python, Bash) and automation tools (Terraform, Ansible)
Strong stakeholder engagement and communication skills
Desirable Professional Level Certifications in Observability products/OpenTelemetry Associate Certification/Prometheus Associate Certification
Familiarity with DevOps and Platform engineering ways of working with associated tools (CI/CD, git, automation etc.)
Working level understanding of Cloud/Cloud Native Observability technologies (AWS CloudWatch, Azure Monitor, eBPF, Prometheus etc.)
Good understanding of networking principles related to Observability protocols (Syslog, SNMP, OTLP etc.)
Experience integrating Observability platforms with ITSM and alerting platforms

Benefits

Comp & perks

Friendly, open working environment without too much fuss about hierarchy
Strong sense of community

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

observability frameworkstelemetry pipelinesservice mesh integrationsscriptingPythonBashautomation toolsTerraformAnsibleperformance optimization

Soft Skills

stakeholder engagementcommunication skills

Certifications

OpenTelemetry Associate CertificationPrometheus Associate Certification