Program Manager

Computacenter

Program Manager managing large customer engagements in IT services, ensuring project alignment with company objectives. Leading and coordinating teams focused on customer satisfaction and deliverables.

Posted 6/6/2026full-timeCalifornia, New York, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
Focus the team on the tasks at hand or the internal and external customer requirements
Coordinates with internal and external customers, as necessary
Acts as primary touch point for customer
Familiarizes the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
Assures that the team addresses all relevant issues within the specifications/various standards
Provides necessary business information
Serves as meeting manager or chairman
Initiates sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel
Ensures deliverables are prepared to satisfy the project requirements, cost and schedule
Helps keep the team focused and on track
Coordinate team logistics
Works with functional managers and the team sponsor to obtain necessary resources to support the team's requirements
Obtains/coordinates space, furniture, equipment, and communication lines for team members
Establishes meeting times, places and agendas
Coordinates the review, presentation and release of project documentation
Coordinates meetings with the account team, customer team, project manager and functional management to discuss project impediments, needed resources or issues/delays in completing project tasks
Communicate team status, task accomplishment, and direction
Provides status reporting of team activities against the program plan or schedule
Keeps the practice managers informed of task accomplishment, issues and status
Serves as a focal point to communicate and resolve interface and integration issues with other teams
Escalates issues which cannot be resolved by the team
Provides guidance to the team based on management direction
Embrace and support Computacenter’s mission and core values.

Requirements

What you’ll need

5-10 years experience managing teams in the delivery of engineering services within the IT, datacenter or networking industry or similar experience
PMP Certification
Large Professional Services firm experience preferred
Legally eligible to work in the United States
Must provide strong leadership including vision and promoting/leading change
Strong interpersonal and communication skills (both verbal and written)
Professional self-starter, with ability to work collaboratively with others
Ability to collaborate with technical Engineers and sales Account Executives effortlessly
Ability to work with a cross-functional team that includes all levels of the organization
Project a professional image and strong business acumen during customer interactions
Familiarity with the technical concepts, terms and practices used in the assessment and implementation of Practice products and services
Excellent computer skills including Microsoft Office
Familiarity with Microsoft Project and other Project Management tools preferred
Ability to create and maintain processes and ensure they are followed.

Benefits

Comp & perks

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans to contribute to good health, future financial security, and peace of mind.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementengineering servicestechnical conceptsprocess creationimplementation practices

Soft Skills

leadershipinterpersonal skillscommunication skillscollaborationbusiness acumenprofessionalismvisionchange managementself-starter

Certifications

PMP Certification