Team Manager

Computacenter

Team Manager responsible for managing service delivery performance and improving customer satisfaction at Computacenter. Overseeing a distributed team and enhancing service quality through leadership and development.

Posted 5/19/2026full-timeCalifornia, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $69,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Manage direct reports in multiple locations
Monitor overall performance of services
Deliver service successfully and achieve SLAs
Hire, train, lead, motivate and manage performance
Develop continual service improvement plans

Requirements

What you’ll need

Experience managing SLAs, KPIs, and performance metrics
Knowledge management and reporting experience
Authorization to work in the United States

Benefits

Comp & perks

Competitive compensation plans
Attractive mix of benefit plans to contribute to good health
Future financial security
Peace of mind

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SLA managementKPI managementperformance metrics

Soft Skills

leadershiptrainingmotivationperformance management