Client Delivery Manager

Computacenter

Client Delivery Manager responsible for consultancy and project management within the tech industry. Managing team performance and fostering customer relationships as a technology partner.

Posted 4/30/2026full-timeCalifornia, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $165,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports
Manage and implement projects relevant to the specialist area
Manage, develop, and coach a team of staff and implement performance management solutions
Develop and motivate the team to help ensure the delivery of function and business targets
Assess situations, issues, and opportunities and escalate when appropriate
Act as a point of escalation on complex issues and provide support to other team members
Maintain confidentiality in all business-related matters
Liaise with colleagues to ensure best practice and continual improvement in service delivery
Establish productive relationships at the Senior Management level to build and maintain customer relationships
Responsible for managing budget/P&L to maintain spending in line with limitations
Make decisions impacting success, results, deadlines, and budget
Act in accordance with Information Security Policies and report potential security events

Requirements

What you’ll need

Experience managing a P&L
Experience managing SLAs, KPIs, and performance metrics
Report the monthly Risk Impact Assessments (RIA)
Experience in dealing with and influencing multi-tier management
You must be authorized to work in the United States

Benefits

Comp & perks

Health insurance
Competitive compensation plans
Long-term career opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

P&L managementSLA managementKPI managementperformance metricsRisk Impact Assessments

Soft Skills

team developmentcoachingperformance managementrelationship buildingdecision makingconfidentialityproblem assessmentescalation management