Customer Engineer

Computacenter

Customer Engineer providing technical support for hardware and software issues within Computacenter. Involves troubleshooting, staging, and resolving tickets for diverse customer needs.

Posted 4/14/2026full-timeCalifornia, New York, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $28 per hourWebsite

About the role

Key responsibilities & impact

Provide a range of hardware, software, and network technical support
Troubleshooting, staging and configuration, and resolving tickets for internal and external customers
Perform technical work activities at customer site supporting IMAC activities
Coordinate small teams delivering basic work packages to meet business and customer requirements
Document and report on work completed to ensure compliance with procedures
Provide customer service to ensure consistent experience

Requirements

What you’ll need

2 years of work experience
Excellent proficiency in written and verbal communication
Resiliency/Flexibility
Windows and OSX security fundamentals
Knowledge and prior use of Ticket-tracking software
Familiarity with Active Directory, Duo, YubiKey, Google Apps/Suite, and SSO
Foundational understanding of Agile
Can lift 50+lbs

Benefits

Comp & perks

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans to contribute to good health
Future financial security
Peace of mind

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingconfigurationIMAC activitiesWindows security fundamentalsOSX security fundamentalsAgile

Soft Skills

communicationresiliencyflexibilitycustomer service