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Inside Sales Representative
ComputacenterCustomer Executive ensuring delivery of IT products and services to customer specifications. Collaborate with internal teams and manage logistics for successful project execution.
Tech Stack
Tools & technologiesERPSFDC
About the role
Key responsibilities & impact- Ensure proper delivery of all products and services is completed to customer specifications
- Collaborate with Sales, Partner Management, Integration Centers, Finance, and other cross-functional teams regarding customer projects and orders
- Manage logistics between Computacenter, the Integration Centers, and vendors for scheduled deliveries
- Provide regular data and timeline updates to customers and Finance teams
- Communicate regularly with Commercial Partner Management teams
- Provide status reports to Account managers, project teams, and Partner Management
- Manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects
- Review all Salesforce CRM reporting and assist in managing open opportunities
- Create and maintain accurate forecasts and a database of historical deals, pricing, and technology preferences
- Conduct general administrative project management duties as necessary
- Embrace and support Computacenter’s mission and core values
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 1 to 2 years of inside or outside sales experience preferred
- Minimum of 1 year of customer support experience in the IT industry
- Experience using SAP and Salesforce.com or similar ERP and CRM tools
- Legally eligible to work in the United States
- Customer focused
- Strong written and verbal communication skills
- Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision
- Able to maintain effective lines of communication between high-level internal and external stakeholders
- Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills
- Professional self-starter able to work both independently and collaboratively with others to accomplish goals
- Able to take ownership of customer projects to create, maintain, and expand opportunities with customers
- Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce)
Benefits
Comp & perks- competitive compensation plans
- long-term career opportunities
- attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supportsales experienceproject managementforecastingdata analysis
Soft Skills
communicationinterpersonal skillsproblem-solvingtime managementorganizational skillsprioritizingindependent judgmentcollaborationownership
Certifications
Bachelor’s degree