Computacenter

Transition & Take On Project Coordinator

Computacenter

full-time

Posted on:

Location Type: Office

Location: Norcross • United States

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About the role

  • Manages project take-on in a structured with a quality first approach
  • Ensures there is no solution or service creep (against proposal or contract)
  • Identification of the supply chain shares on the basis of the contract won with hardware supply share
  • Preparation, implementation and follow-up of customer appointments or workshops with the customer
  • Conceptual design of supply chain relevant processes according to current standards, best practices and efficiency aspects
  • Clarification of opportunities and risks with the account team
  • Intensive and timely coordination with the relevant team leaders within GTS
  • Participation in transition meetings and workshops concerning the implementation for the customer
  • Final acceptance of the processes for service provision (incl. tests of B2B connections, shop connections if provided for)
  • Documentation of GTS services (including change management and reporting services) and handover of documentation to customers, Account and GTS teams
  • Ensures SLA’s, KPI’s and reporting are tracked and met
  • Achieves profitability and customer satisfaction on projects through astute commercial management
  • Develops, builds and maintains strong relationships both internally and externally in order to achieve project objectives
  • Produces management reports through relevant tools to provide up to date information on project progress
  • Produces required project documentation to enable successful project outcomes
  • Coordinates and plan resource requirements to ensure project outcome deadlines are adhered to
  • Complies with Projects Practice lifecycle to ensure best practice
  • Acts in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization
  • GTS Transition and Take On Specialists will work on contracts and projects that include product supply requirements amongst other services. Contracts and projects without product supply or entirely services or maintenance will not within the scope of GTS Transition & Take On specialists

Requirements

  • At least 1-2 years experience in a similar position
  • Commercially astute/experience or comparable qualification
  • Good communication skills
  • Distinctive organizational strength
  • Sound knowledge of MS-Office
  • Prince2 Practitioner qualification or equivalent
  • Experience of working in a project team on at least 2 projects
  • Knowledge of initiation, change management, risk management, and the principles and practicalities of running projects
  • Excellent interpersonal skills and ability to build relationships
  • Manages own and others workload
  • Incorporates input from a broad set of business stakeholders as needed
  • Aware of long-term trends in the business
  • Adapts to uncertainty
  • Sponsors and enables process changes while building support for change across the entire business
  • Define processes to align with available technologies and future plan with views to influence the business to achieve strategic goals
  • Seeks to optimize end-to-end process efficiency but emphasizes effectiveness objectives
  • Able to remove internal barriers and align process incentives
  • Expert understanding of the trade-offs made in process design at each step of process on upstream and downstream activities and stakeholders
  • Expert ability to identify, define, and create SLA metrics through an understanding of organization's process requirements
Benefits
  • Competitive compensation plans
  • Long-term career opportunities
  • Attractive mix of benefit plans to contribute to good health, future financial security, and peace of mind
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementrisk managementprocess designSLA metricsB2B connectionsdocumentationreportingresource planningsupply chain management
Soft Skills
communication skillsorganizational strengthinterpersonal skillsrelationship buildingcommercial acumenadaptabilitystakeholder managementproblem-solvingteam collaborationprocess optimization
Certifications
Prince2 Practitioner