Associate Technical Analyst
Computacenter
full-time
Posted on:
Location Type: Office
Location: 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible for overseeing and coordinating the entire incident management process within the organization
- Identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations
- Working closely with various teams to ensure that incidents are effectively managed
- Applying lessons learned to prevent future occurrences
Requirements
- Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory)
- 6 Months – 2 Year in Service Desk (Calls & Chats / Email / Requests)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Problem-solving and critical thinking abilities
Benefits
- Opportunities for career advancement
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsmultitasking skillscommunication skillsinterpersonal skillsproblem-solving skillscritical thinking skills
Certifications
Bachelor's degree