Engineer

• Identify and deliver automation and remote action opportunities
• Collaborate with our EUA Centre of Excellence to test and implement improvements
• Use analytics to reduce incident volumes, speed up resolution, and improve user satisfaction
• Drive proactive investigations, self-healing, and self-help solutions
• Partner with teams to embed dashboards, insights, and data-driven decisions
• Support Root Cause Analysis and continuous improvement through EUA data
• Champion a “fix-forward” culture focused on user experience and productivity
• Identify innovation, cost-saving, and value-add opportunities across accounts

Engineer

Dual Fuel Smart Meter Engineer