Manager, Product Service Engineering – Electrolyzer Infrastructure
Plug Power
Practice Lead – Enterprise and Workplace Technology, Field Engineering
Computacenter
full-time
Posted on:
Location Type: Office
Location: California, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $140,000 per year
Job Level
Senior
About the role
- Partner with business leaders to deliver services that support company objectives
- Oversee the day-to-day execution of enterprise infrastructure and workplace deployments
- Ensure project scope, timelines, budgets, and quality standards are met consistently
- Act as the primary escalation point for technical or operational issues
- Lead technical planning and field execution for structured cabling, high-density wireless, and endpoint hardware
- Ensure installation best practices, compliance, and documentation standards are followed
- Support modernization of legacy infrastructure and hybrid workplace solutions
- Provide coaching, technical guidance, and daily oversight for field engineers and technicians
- Conduct site readiness assessments and ensure crews are equipped for client expectations
- Enforce quality standards, field documentation protocols, and safety compliance
- Participate in audits, inspections, and post-project reviews
- Monitor field performance metrics and drive corrective actions
- Collaborate with Sales, PMO, and Solutions Architects for new deployments
- Support pre-sales scoping by reviewing Statements of Work (SOWs) and project estimates
- Help onboard and manage subcontractors ensuring alignment with field expectations.
Requirements
- Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
- 7+ years of experience in enterprise infrastructure or workplace technology delivery
- 3+ years in a field engineering leadership or supervisory role
- Legally eligible to work in the United States
- Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
- Proven ability to manage field operations, quality assurance, and project delivery across multiple engagements
- Experience leading field teams across distributed sites or national programs
- Certifications such as BICSI Technician, RCDD, CWNA, or Cisco/Meraki Wireless
- Familiarity with construction site safety standards and enterprise infrastructure rollout procedures
- Excellent communication, problem-solving, and stakeholder management skills.
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans to contribute to good health, future financial security, and peace of mind.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
structured cablingwireless networkingworkplace IT infrastructurefield operations managementquality assuranceproject deliverysite readiness assessmentsinstallation best practicescompliance standardsperformance metrics monitoring
Soft skills
communicationproblem-solvingstakeholder managementcoachingtechnical guidanceoversightcollaborationleadershiporganizational skillsfield team management
Certifications
BICSI TechnicianRCDDCWNACisco WirelessMeraki Wireless
