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ComPsych

Program Manager

ComPsych

Program Manager overseeing health and well-being programs at ComPsych. Coordinating projects, managing vendors, and analyzing engagement data for improvement.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer health and well-being programs, including project management, reporting, and analytics. Proficient in utilizing digital solutions and generative AI tools to enhance operational efficiency and customer engagement.

Highest-signal resume keywords
Project ManagementCustomer Program ManagementData AnalysisMicrosoft Excel ProficiencyGenerative AI Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementData AnalysisReportingCustomer SuccessOperations Management
Soft Skills
Customer-Facing CommunicationPresentation SkillsRelationship ManagementOrganizational SkillsProblem-Solving Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Office SuiteGenerative AI Tools
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer Health ProgramsWell-Being SolutionsOperational ExecutionProgram EnhancementsDashboard Reviews

About the role

Key responsibilities & impact
  • Manage the operational execution of customer health and well-being programs and products, rewards programs, wellness challenges, communications, and program enhancements.
  • Coordinate customer projects including timelines, deliverables, approvals, testing, launch readiness, and ongoing program support.
  • Manage customer and internal reporting requests, reporting enhancements, reporting audits, and dashboard reviews.
  • Analyze customer engagement and health and well-being product data to identify trends, opportunities, and recommendations.
  • Create reports, executive summaries, presentations, dashboards, and materials supporting customer reviews and leadership reporting.
  • Support implementation and ongoing management of digital well-being solutions.
  • Serve as the day-to-day operational lead for assigned vendor partnerships, including project coordination, issue resolution, enhancement tracking, and business reviews.
  • Identify and implement opportunities to automate processes, improve workflows, and generate actionable insights using AI and emerging technologies.

Requirements

What you’ll need
  • Bachelor's degree required
  • 3+ years of project management, customer program management, operations, reporting, analytics, customer success, or related experience
  • Demonstrated experience managing multiple projects and competing priorities
  • Strong customer-facing communication, presentation, and relationship management skills
  • Advanced proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Suite
  • Excellent organizational, analytical, problem-solving, and time management skills
  • Experience using generative AI tools (e.g., Microsoft Copilot, ChatGPT, or similar platforms)
  • Strong attention to detail and follow-through.

Benefits

Comp & perks
  • Full benefits package, including Paid Time Off (PTO)
  • medical, dental, vision
  • 401(k) with match
  • robust EAP
  • wellness program