Global Trainer – Behavioral Health

ComPsych

Trainer responsible for designing, delivering, and evaluating training programs at ComPsych. Ensures employees acquire necessary knowledge and skills for success in behavioral health programs.

Posted 7/13/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 ₱675,000 - ₱775,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and facilitating training programs, utilizing adult learning principles, and assessing learner competency. Proficient in maintaining training documentation and providing constructive feedback to enhance employee performance and service quality.

Highest-signal resume keywords

Training Program DevelopmentAdult Learning PrinciplesCoaching and FeedbackLearning Management Systems (LMS)Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentTraining FacilitationCompetency AssessmentQuality AuditsPerformance EvaluationAnalytical SkillsProblem-Solving Skills

Soft Skills

Communication SkillsInterpersonal SkillsTime ManagementAdaptability

Tools & Technologies

Microsoft OfficeLearning Management Systems (LMS)

Certifications & Qualifications

Bachelor's DegreeMaster's Degree in Counseling, Psychology, or Social Work (a plus)

Industry Keywords

Mental HealthBehavioral HealthClinical KnowledgeProfessional DevelopmentEmployee Training

About the role

Key responsibilities & impact

Train all new hires on daily job responsibilities, internal processes, policies, procedures, and proprietary systems, and provide employment recommendations based on demonstrated competencies and performance during training.
Independently develop, maintain, and continuously improve training curricula, materials, manuals, and learning resources to ensure accuracy, relevance, and effectiveness.
Design, facilitate, and evaluate instructor-led and virtual training programs for new hires and existing staff using adult learning principles.
Assess learner competency through observation, coaching, role-play, quality reviews, and performance evaluations, providing timely feedback and recommendations.
Identify training and development needs through quality audits, performance trends, and monitoring activities, and develop targeted educational interventions to address performance gaps.
Develop, coordinate, and facilitate ongoing education and professional development programs to enhance clinical knowledge, technical skills, and service quality.
Maintain accurate training records, competency assessments, attendance, and documentation of employee progress.
Evaluate training effectiveness using learner feedback, quality metrics, operational data, and performance outcomes, and implement improvements as needed.
Provide ongoing coaching to new hires and employees to reinforce learning, improve performance, and support successful transition into their roles.
Communicate effectively with managers regarding employee progress, development needs, competency assessments, and training recommendations.
Maintain and update training manuals, job aids, and educational materials to reflect policy, procedural, regulatory, and system changes.
Respond to team members and customer needs in a timely, professional, and collaborative manner to foster a positive team environment.
Prioritize and organize workload to meet deadlines while managing multiple training initiatives and competing priorities.
Collaborate with management, account management, quality, and operational leaders on client presentations, special projects, and initiatives that improve operational and clinical performance.
Coordinate staff development seminars and educational initiatives that support ComPsych's quality standards, clinical excellence, and organizational objectives.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor's degree in Education, Human Resources, Business, Healthcare, Psychology, or a related field, or equivalent combination of education and experience.
Minimum of 2 years of experience delivering training, coaching, or facilitating adult learning programs.
Strong presentation, communication, and interpersonal skills.
Excellent organizational and time management abilities.
Ability to provide constructive feedback and coach employees toward improved performance.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office and learning management systems (LMS).
Ability to adapt training methods to meet diverse learning styles.
Master’s degree in Counseling, Psychology, or Social Work a plus.
Familiarity in the areas of mental health and behavioral health a plus.

Benefits

Comp & perks

Statutory paid leave and public holidays
Employer-sponsored health and social insurance contributions (where applicable)
Employee wellbeing programs
Access to Employee Assistance Programs (EAP)