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Guidance Consultant
ComPsychGuidance Consultant delivering mental health client support via phone and chat for ComPsych. Ideal for professionals in a fast-paced environment with a focus on clinical excellence and empathy.
About the role
Key responsibilities & impact- Provide telephonic and chat support by conducting comprehensive clinical intakes and referring clients to appropriate resources
- Conduct client assessments and apply coaching methodologies to develop tailored health and well-being strategies
- Educate clients regarding available resources, eligibility criteria, and program services
- Maintain accurate, thorough, and timely documentation of all client interactions
Requirements
What you’ll need- Master's degree or equivalent postgraduate qualification in Psychology, Social Work, Behavioral Health, or related field
- Professional bilingual proficiency in English and Polish
- Proficiency in Microsoft Office and client information systems
- Ability to provide client-centered support with strong empathy, active listening, and coaching skills
- Strong clinical judgment and ability to manage high-risk or crisis situations
Benefits
Comp & perks- Health and wellness programs
- Professional development opportunities
- Employee Assistance Programs (EAP)
- Flexible work hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Clinical AssessmentHealth Strategy DevelopmentCrisis ManagementDocumentation Accuracy
Soft Skills
EmpathyActive Listening