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Guidance Consultant
ComPsychGuidance Consultant delivering mental health client support via phone and chat for ComPsych. Ideal for professionals in a fast-paced environment with a focus on clinical excellence and empathy.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting clinical assessments and providing client-centered support, utilizing strong empathy and active listening skills. Proficient in developing tailored health strategies and maintaining accurate documentation while managing high-risk situations.
Highest-signal resume keywords
Master's Degree In PsychologyBilingual Proficiency In English And PolishClient-Centered SupportCoaching MethodologiesMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentHealth Strategy DevelopmentCrisis ManagementDocumentation Accuracy
Soft Skills
EmpathyActive Listening
Tools & Technologies
Client Information Systems
Industry Keywords
Behavioral HealthTelephonic SupportChat SupportResource Education
About the role
Key responsibilities & impact- Provide telephonic and chat support by conducting comprehensive clinical intakes and referring clients to appropriate resources
- Conduct client assessments and apply coaching methodologies to develop tailored health and well-being strategies
- Educate clients regarding available resources, eligibility criteria, and program services
- Maintain accurate, thorough, and timely documentation of all client interactions
Requirements
What you’ll need- Master's degree or equivalent postgraduate qualification in Psychology, Social Work, Behavioral Health, or related field
- Professional bilingual proficiency in English and Polish
- Proficiency in Microsoft Office and client information systems
- Ability to provide client-centered support with strong empathy, active listening, and coaching skills
- Strong clinical judgment and ability to manage high-risk or crisis situations
Benefits
Comp & perks- Health and wellness programs
- Professional development opportunities
- Employee Assistance Programs (EAP)
- Flexible work hours