Junior Project Manager, Prevailing Wage and Apprenticeship
Baker Tilly US
Senior Project Manager, Behavioral Health
ComPsych
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
Senior
About the role
- Provide oversight for initiatives requiring project management impacting the Behavioral Health Product and Customer Success team
- Develop relationships and ensure excellent service delivery to all customers
- Lead and manage an administrative team that supports the Customer Success Account Managers
- Prioritize and complete projects with focus on customer impact and revenue
- Support initiatives to drive efficiency and effectiveness within the Behavioral Health department
- Create, maintain, and manage all content within Behavioral Health systems as central repository for policies, procedures, and resources
- Lead and coordinate health fair season initiatives including logistics, materials, and representation requests
- Oversee and maintain ownership of the company’s online platform tool
- Maintain Customer Success department calendar, curriculum, and meeting operations
- Manage activation of customer access delivery modalities (chat, online scheduling, waitlist scheduler, and other systems)
- Own, compile, and audit critical tracking tools including retention, upsell, termination, and account health records
- Act as liaison to resolve system-related issues and build cross-departmental relationships
- Mentor other project managers and support resources
Requirements
- Bachelor’s degree required
- 1-2 years of project management experience required
- 1-2 years of supervisory experience preferred
- Strong critical thinking skills
- Attention to detail
- Strong experience managing complex projects with multiple stakeholders
- Ability to communicate effectively both verbally and in writing to a diverse group of people
- High level of organizational aptitude
- Strong skills in Microsoft Office Suite
- Self-starter with ability to multi-task and work autonomously
Benefits
- Full benefits package
- Paid Time Off (PTO)
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with match
- Robust Employee Assistance Program (EAP)
- Wellness program
- And much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer servicecontent managementdata trackinglogistics managementcustomer access delivery modalitiesauditcritical thinkingMicrosoft Office Suite
Soft skills
relationship buildingleadershiporganizational skillscommunication skillsattention to detailself-startermulti-taskingmentoring
Certifications
Bachelor's degree
