Customer Support

• Manage comprehensive toll-free number lifecycle including inventory maintenance
• Diagnose and troubleshoot toll-free number functionality issues
• Monitor performance metrics and analyze usage patterns
• Ensure compliance with international telecommunications regulations
• Provide technical support to partner organizations
• Configure and troubleshoot Genesys Cloud CX platform settings
• Generate ad hoc global call reporting

Telecommunications Support Specialist – Genesys

Customer Support Specialist

Business Development Support Specialist – Real Estate

Customer Service and Sales Representative

Support Specialist

Virtual Assistant, Customer Service Representative