Composites One

Technical Support Manager

Composites One

full-time

Posted on:

Location Type: Remote

Location: New Jersey • Pennsylvania • United States

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Salary

💰 $115,000 - $140,000 per year

About the role

  • Develop and manage market segment strategies, programs, and key customer relationships
  • Act as a technical consultant to align marketing, sales, and segment-specific initiatives
  • Gather customer requirements and deliver customized technical solutions and support
  • Create quotes and bids for customized or non-standard products and services
  • Evaluate customer systems for successful integration of company products
  • Prepare sales support materials, including proposals, contracts, and SLAs
  • Introduce, demonstrate, and promote new and existing products and services
  • Conduct market research and competitive analysis to inform strategy and tactics
  • Identify new product opportunities using existing technologies
  • Analyze and optimize market segment program effectiveness
  • Collaborate with Sales on customer-focused programs to drive ROI and sell-through
  • Forecast customer needs to support budgeting and program development
  • Deliver product training to internal teams and customers

Requirements

  • Minimum of 2 years of experience in Advanced Composites Manufacturing
  • Minimum of 2 years of experience with Closed Mold Manufacturing processes
  • Bachelor’s Degree in Composites Engineering or a related field
  • Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing methods
  • Proven ability to support or drive technical sales and customer engagement
  • Proficient in MS Office applications, particularly Word and Excel
  • Valid driver's license required
Benefits
  • Employees may also be eligible for a discretionary bonus
  • A comprehensive benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Advanced Composites ManufacturingClosed Mold Manufacturingcomposite materialsresin systemsfiber reinforcementsbonding technologiesprocessing methodstechnical salescustomer engagement
Soft Skills
customer relationship managementmarket researchcompetitive analysiscollaborationforecastingtraining delivery