Technical Support Manager

Composites One

Technical Support Manager supporting technical sales and market development in composites applications for Composites One. Collaborating with customers on composite materials and manufacturing processes.

Posted 4/15/2026full-timeRemote • New Jersey, Pennsylvania, Rhode Island • 🇺🇸 United StatesJuniorMid-Level💰 $115,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and manage market segment strategies, programs, and key customer relationships
Act as a technical consultant to align marketing, sales, and segment-specific initiatives
Gather customer requirements and deliver customized technical solutions and support
Create quotes and bids for customized or non-standard products and services
Evaluate customer systems for successful integration of company products
Prepare sales support materials, including proposals, contracts, and SLAs
Introduce, demonstrate, and promote new and existing products and services
Conduct market research and competitive analysis to inform strategy and tactics
Identify new product opportunities using existing technologies
Analyze and optimize market segment program effectiveness
Collaborate with Sales on customer-focused programs to drive ROI and sell-through
Forecast customer needs to support budgeting and program development
Deliver product training to internal teams and customers

Requirements

What you’ll need

Minimum of 2 years of experience in Advanced Composites Manufacturing
Minimum of 2 years of experience with Closed Mold Manufacturing processes
Bachelor’s Degree in Composites Engineering or a related field
Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing methods
Proven ability to support or drive technical sales and customer engagement
Proficient in MS Office applications, particularly Word and Excel
Valid driver's license required

Benefits

Comp & perks

Employees may also be eligible for a discretionary bonus
A comprehensive benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Advanced Composites ManufacturingClosed Mold Manufacturingcomposite materialsresin systemsfiber reinforcementsbonding technologiesprocessing methodstechnical salescustomer engagement

Soft Skills

customer relationship managementmarket researchcompetitive analysiscollaborationforecastingtraining delivery