Loan Officer Assistant

ComplyRight, Inc.

Loan Officer Assistant managing onboarding of clients and maintaining file integrity for mortgage loans. Bridging sales and operational excellence within a high-performing team.

Posted 6/27/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Interface directly with new leads and customers, providing an exceptional, sales-minded onboarding experience.
Provide seamless "out of office" and PTO coverage for your assigned LOs as needed to keep business moving.
Help drive sales generation through marketing support, networking assistance, and lead generation activities as directed by the LO.
Assist with prospect file work, including full application reviews, loan file structuring, product identification/research, and scenario planning using corporate/branch resources.
Request and review client documentation.
Responsible for complex income calculations and file structure integrity.
Clean and "scrub" files, obtain outstanding documentation, and submit complete, accurate loan packages to the Processing team following NNE standard procedures.
Initiate and assist with some or all third-party order requests for active files.
Oversee files currently with the Processing and Closing teams to ensure everything moves smoothly to close according to strict branch standards.
Proactively manage the LOs' active pipelines and conduct regular, formal pipeline review meetings with your paired LOs.
Assist with rate locks, rate negotiations, pricing, and concessions (must be licensed or fully willing to obtain licensing immediately upon hire).

Requirements

What you’ll need

Proven background as an LOA, processor, or similar role within the mortgage space.
A unique blend of a "sales-minded" personality with a rigid, detail-oriented operational skillset.
Already licensed, or highly motivated and willing to obtain your mortgage loan originator license quickly.
Availability to occasionally assist clients or support the pipeline outside of standard business hours, including evenings or weekends, as business flow requires.
High organizational skills to juggle competing priorities across 2 to 3 different Loan Officers.

Benefits

Comp & perks

Additional incentive payout, typically structured as basis points (BPS) or a per-file bonus – paid directly based on LO production

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

income calculationsloan file structuringproduct identificationscenario planningfile reviewdocumentation managementloan package submissionrate locksrate negotiationspricing concessions

Soft Skills

sales-mindeddetail-orientedorganizational skillspipeline managementcommunicationcustomer serviceproblem-solvingtime managementteam collaborationadaptability

Certifications

mortgage loan originator license