Business Process & Documentation Specialist

ComplyRight, Inc.

Documentation Specialist responsible for translating technical information into user-friendly content. Supporting Fairway's continuous improvement by documenting processes and creating training materials.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Create, write, and update clear, consistent documentation for company processes, system requirements, and operational changes.
Design and build training materials tailored to different departments to help our teams grow their skills and stay aligned with company goals.
Manage our document storage and version control so the team always has the right file.
Ensure all written materials match our internal style guides and quality benchmarks.

Requirements

What you’ll need

2+ years of experience in a technical writing, documentation, or process-driven role.
An Associate’s or Bachelor’s degree in English, Technical Communication, Journalism, Computer Science, or a related field (equivalent practical experience counts too!).
Excellent verbal and written communication skills with great attention to detail.
Experience working comfortably in a fast-paced, evolving environment.
Familiarity with setting up and maintaining workflows and processes in large, complex environments.

Benefits

Comp & perks

Professional development opportunities
Flexible working hours

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writingdocumentationprocess managementversion controlworkflow setupprocess-driven role

Soft Skills

verbal communicationwritten communicationattention to detailadaptabilityteam collaboration

Certifications

Associate’s degreeBachelor’s degree