Fraud Prevention Manager
ComplyRight, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • United States
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About the role
- Lead the fraud risk management program across all payment channels and customer segments.
- Oversee fraud monitoring and detection, claims management, and continuous improvement of fraud controls.
- Own and manage the Fraud Prevention Framework (policies, procedures, controls) across ACH, wires, checks, debit cards, ATM, Zelle, online and mobile banking.
- Establish fraud risk tolerances, monitoring standards, and escalation thresholds.
- Oversee daily fraud monitoring and detection (e.g., NICE Actimize, SQN).
- Lead end-to-end fraud investigations and claims management across payment types.
- Produce fraud dashboards and management reporting.
Requirements
- Bachelor’s degree in Business, Finance, Criminal Justice, Risk Management, or a related field.
- 7+ years of experience in bank fraud prevention, financial crimes, fraud risk management, and/or payments fraud investigations.
- People leadership experience (manager/supervisor/team lead).
- Demonstrated knowledge of Banking payment systems (ACH, wires, cards, checks, P2P).
- Fraud monitoring platforms (e.g., NICE Actimize).
- Demonstrated knowledge of Regulation E and consumer/payment fraud investigations (NACHA, card network rules).
- Knowledge of ACH Rules, ATM Network Mandates/regulations including, but not limited to, Visa, MasterCard, Cirrus, and Presto.
- Regulatory expectations for fraud and consumer protection, including timely dispute/error resolution, customer notifications, and consistent documentation.
- Audit readiness standards for fraud operations.
Benefits
- Competitive salary
- Hybrid work options
- Professional development opportunities
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud risk managementfraud monitoringclaims managementfraud controlsfraud investigationsfraud dashboardsbank fraud preventionpayments fraud investigationsRegulation EACH Rules
Soft Skills
people leadershipteam leadershipcommunicationorganizational skillsproblem-solving