Onboarding Engineer

Comply365

Onboarding Engineer deploying CoAnalyst’s AI risk analytics for airline customers. Building integrations, managing enterprise implementations, and leading customers through go-live.

Posted 8/5/2026full-timeBarcelona • 🇪🇸 SpainMid-LevelSenior💰 €90,000 - €110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full customer journey, from implementation planning to go-live, with strong capabilities in Python, TypeScript, and AWS. Proficient in building integrations, managing project timelines, and ensuring effective communication with stakeholders.

Highest-signal resume keywords

Python ProgrammingTypeScript ProgrammingREST API DevelopmentAWS Cloud PlatformProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Integration DevelopmentData MappingTroubleshootingData Pipeline ManagementSSO FederationUAT ManagementData ValidationScript DebuggingCustomer OnboardingImplementation Planning

Soft Skills

Excellent CommunicationProactive OwnershipSound JudgmentCustomer-Facing ExperienceAbility to Resolve Risks

Tools & Technologies

AWS CognitoEnterprise Identity ProvidersData Quality ToolsAI/ML Products

Industry Keywords

AviationTravelRegulated IndustriesEnterprise ImplementationsComplex Integrations

Tech Stack

Tools & technologies

AWSCloudPythonTypeScript

About the role

Key responsibilities & impact

Own the full customer journey from signed contract through go-live
Lead implementation planning, integrations, data loads, SSO, UAT, and launch
Build REST API and S3-based integrations from customer systems into CoAnalyst
Create field mappings and validate data
Script, debug malformed payloads, and troubleshoot production issues
Manage SSO federation using AWS Cognito and enterprise identity providers
Configure user groups and access models
Manage project scope, timelines, risks, dependencies, and steering calls
Serve as the primary customer contact and escalation path during onboarding
Create playbooks, reusable tooling, documentation, and welcome packages
Feed customer insights and improvement recommendations into product and engineering
Handoff customers to ongoing support after a successful go-live

Requirements

What you’ll need

Genuinely hybrid profile combining engineering, project management, and customer-facing experience
Real evidence of engineering, project management, and customer-facing work
Hands-on capability in Python, TypeScript, or similar
Ability to build integrations, write data mappers, and troubleshoot production issues independently
Working knowledge of REST APIs
Working knowledge of cloud platforms, preferably AWS
Working knowledge of data pipelines
Working knowledge of enterprise authentication, including SSO, OIDC, and SAML
Track record delivering complex enterprise implementations or integrations with multiple stakeholders on both customer and employer sides
Excellent communication skills for technical and executive audiences
Sound judgment regarding customer commitments
Proactive ownership and ability to resolve risks before escalation
Comfortable working in a fast-moving, occasionally ambiguous environment
Availability to travel for on-site customer work up to 40% of the time, sometimes at short notice
Eligible to travel internationally without restriction
Able to obtain relevant visas as needed
Python/TypeScript capability will be tested at interview stage
Experience in aviation, travel, or other regulated industries is a nice-to-have
Experience with large-scale data migrations or data quality is a nice-to-have
Exposure to AI/ML products is a nice-to-have
Experience building implementation playbooks or reusable delivery frameworks is a nice-to-have

Benefits

Comp & perks

Competitive salary and benefits package
Annual team offsite
Access to our offices in Europe (location dependent)
High-end equipment to facilitate your best work
A flexible approach to hybrid working locations (EU/UK only)