Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
Create and update reports, dashboards, and custom fields to provide actionable insights.
Manage Salesforce automation tools.
Lead customization and implementation projects in collaboration with cross-functional teams.
Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
Identify opportunities to optimize business processes and workflows using Salesforce.

Requirements

Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
Advanced proficiency with Salesforce CPQ, Ironclad and Celigo.
Advanced proficiency in Salesforce Lightning, Flow, Tableau.
Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products.
Experience leading and executing projects with GTM stakeholders.
Strong analytical, organizational, and problem-solving skills.
Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.
Experience with M&A is highly desirable.
Experience with data and system migrations is highly desirable.
Advanced knowledge of data governance.
Experience with compliance practices.
Experience with maintaining security best practices.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceSalesforce CPQSalesforce LightningSalesforce FlowSalesforce TableauSales CloudService Clouddata governancedata securitydata migration

Soft Skills

analytical skillsorganizational skillsproblem-solving skillscommunication skillscollaborationtrainingstakeholder managementproject management

Certifications

Salesforce Administrator CertificationSalesforce Advanced Administrator Certification