CompiPower GmbH

IT Service Technician, IT Administrator

CompiPower GmbH

full-time

Posted on:

Location Type: Remote

Location: Germany

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Tech Stack

Firewalls

About the role

  • You handle pre-qualified support tickets that cannot be resolved by our Direct Support (remote and on-site at the client)
  • You resolve software, network, and server issues within our clients’ systems (remote and on-site at the client)
  • You perform installations and configuration changes at the client that are outside of projects (remote and on-site at the client)
  • You support the Direct Support team with technical challenges and incidents they cannot resolve on their own
  • You take responsibility for documenting IT systems and any changes you make to them

Requirements

  • Completed technical training with relevant professional experience
  • You are well versed in common server and network technologies such as Windows Servers, firewalls, and patch management solutions
  • You can manage IT projects from assessment through planning and execution to successful completion
  • A systematic approach to challenges is natural to you and you maintain an overview even in difficult situations
  • Communication is one of your strengths and you can remain calm in crisis situations
  • You enjoy learning something new every day
  • You can take responsibility, have a friendly demeanor, and are customer-oriented
  • You hold high standards for the quality of your work
  • You are a team player
Benefits
  • Regular training & certifications – We invest in your development and actively support you in expanding your expertise.
  • Family-like and appreciative working atmosphere – With us you’re not a number, but part of the team.
  • Regular team events – Battle Kart, joint events and more!
  • Mobile work after onboarding – Once you’re familiar with the role, you can occasionally work remotely, giving you flexibility while keeping the team spirit in the office.
  • Free drinks & snacks – Coffee, water, fruit and light refreshments are available at all times.
  • Health support – We contribute to your gym or sports membership to help you stay fit.
  • Meyer Menü – Healthy & tasty lunch – You can conveniently order lunch via Meyer Menü; we contribute to the costs to support your daily nutrition.
  • Corporate Benefits – Because we want to give back – benefit from a wide range of discounts and special offers for your leisure time and everyday life.
  • Your ideas matter – Contribute actively to product development if you wish.
  • Strong team support – We stand by each other and tackle tasks together.
  • Regular feedback & development discussions – Because your opinion is important.
  • Modern working environment in a growing IT company – We shape the future together.
  • Top work equipment – Height-adjustable desks & modern hardware make your workday easier.
  • Varied responsibilities – No day is the same; boredom is not an option.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software troubleshootingnetwork troubleshootingserver troubleshootinginstallationconfiguration managementpatch managementWindows ServerfirewallsIT project managementdocumentation
Soft Skills
communicationcalm under pressurecustomer-orientedteam playerresponsibilitysystematic approachproblem-solvingadaptabilityattention to detailinterpersonal skills
Certifications
technical training