Customer Support

• Provides a professional level of operation, analysis, and administration in one or more various disciplines.
• Works independently in areas such as budget preparation and tracking, process management, communications and change, program implementation, project management, and data research.
• Helps manage Cvent events, reporting, analysis, access portals, and other backend functions.
• Manages back-end functions of vendors specializing in background checks and visa processing.
• Collaborates with various teams across the ministry such as legal, finance, security, etc.
• Prepares supporting documentation such as presentations, future state maps, and business requirements.
• Makes improvements or recommends improvements to processes and activities.
• Contributes to the department budget and tracks expenditures and variances.
• Informs management of variances and corrective recommendations.
• Tracks down cost centers for various expenses being processed for Field Experiences.

Business Support Specialist – Field Experiences

Field Training and Product Support Specialist

Inside Sales Support Representative

Customer Experience Associate

Director of Customer Support

Service Desk Support Specialist