Compass Education

School Finance Consultant

Compass Education

full-time

Posted on:

Location Type: Hybrid

Location: North Sydney • Australia

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About the role

  • Own the end-to-end journey for your portfolio of schools, including implementation, training and ongoing account management.
  • Deliver onboarding, training sessions (onsite and remote) and account management check ins to ensure schools successfully adopt Compass Billing Management.
  • Build strong relationships with school leadership and key stakeholders to support product rollout success and long-term retention.
  • Act as a technical lead in Compass product demonstrations to prospective clients where advanced knowledge of Billing processes is required.
  • Provide ongoing support via phone, email and in-person engagement when required.
  • Capture feedback and partner with the Product team to improve and evolve the billing solution.
  • Ensure high levels of customer satisfaction, driving strong adoption, retention and advocacy across your portfolio.

Requirements

  • Experience in school finance, accounting or business management, with a strong understanding of billing processes.
  • A customer-first mindset, with experience supporting or managing client relationships.
  • Strong communication skills, with the ability to explain complex concepts clearly.
  • Confidence delivering training sessions and working directly with stakeholders.
  • A proactive, problem-solving approach and the ability to work through complex challenges.
  • High attention to detail and the ability to see tasks through to completion.
Benefits
  • A hybrid working environment, with teams spending three days a week in person at our office hubs.
  • Learning and development opportunities, including a dedicated PD budget.
  • 24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
  • A parental leave program for both primary and secondary carers.
  • A supportive, inclusive culture where your voice is valued and heard.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing processesaccount managementonboardingtraining sessionscustomer satisfaction
Soft Skills
customer-first mindsetstrong communication skillsproactive problem-solvingattention to detailrelationship building