Account Manager, Mid-Market

CompanyCam

. Drive expansion across your book of business through upsells, cross-sells, and increasing product adoption .

Posted 4/24/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact

Drive expansion across your book of business through upsells, cross-sells, and increasing product adoption
Lead commercial conversations around contract renewals, upgrades, and multi-year agreements (typically $25K+ ACV)
Build strategic relationships with key stakeholders, including directors and, where appropriate, C-suite executives
Partner with CSMs to participate in Quarterly Business Reviews, reinforcing value and supporting growth conversations
Develop and execute account plans to proactively identify opportunities and deliver increased value to customers
Actively manage renewals and identify at-risk accounts, implementing retention strategies to prevent churn
Educate customers on the benefits of higher-tier plans, adding users, and longer-term contracts
Consult regularly with customers to understand their goals, challenges, and how CompanyCam can grow with them
Collaborate with Customer Success, Marketing, and Product to share insights and improve the customer experience

Requirements

What you’ll need

3+ years in a mid-market or enterprise SaaS account management or strategic sales role
Proven track record managing complex sales processes and larger deal sizes ($25K+ ACV)
Experience building relationships with senior stakeholders and navigating multi-stakeholder buying cycles
Comfort leading QBRs and managing longer sales cycles with confidence
A data-driven approach using CRM tools like Salesforce or HubSpot
Excellent communication and presentation skills
Ability to think strategically about accounts while still moving deals forward
Bachelor's degree in Business Administration or a related field preferred
A continuous growth mindset with a focus on learning, embracing challenges, and continuously improving
A knack for creativity and innovation

Benefits

Comp & perks

Meaningful equity
Paid time off
Professional development
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementstrategic salessales processescontract renewalsupsellingcross-sellingretention strategiesdata-driven approachcustomer educationopportunity identification

Soft Skills

communication skillspresentation skillsstrategic thinkingrelationship buildingcreativityinnovationgrowth mindsetproblem-solvingcollaborationconfidence