Serve as a trusted advisor to our Enterprise customers and internal stakeholders, guiding successful post‑sale relationships and ensuring strong value realization.
Act as the central GS1 point of contact for customers, championing their success within Commvault and focusing on technical outcomes, customer success, renewals, and expansions.
Build and maintain strong strategic relationships with key stakeholders in customer organizations within your assigned book of business.
Drive customer outcomes and demonstrate the return on investment of Commvault's technologies.
Facilitate technical discussions with customer teams to guarantee smooth integration and adoption of solutions that address their sophisticated requirements.

Requirements

5 or more years of experience in Technical Account and Relationship Management and management of Enterprise-level customers.
Knowledgeable in Cyber Resiliency, Data Management, and Security solutions and principles.
Experience with cloud platforms (AWS, Azure, GCP) and Data Center Technologies, including storage, networking, virtualization, operating systems, and enterprise data systems.
Strong understanding of various aspects of Information Technology: Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.); WAN technologies and TCP/IP networking; Windows/Unix/Netware/Linux OS Platforms; Fiber-Channel (SAN) design methodology; business continuity, disaster recovery, and design methodology; backup and storage management products (Symantec, EMC, IBM); tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.); virtualization and clustering. UNIX and Scripting platform would be a plus.
Ability to communicate effectively in both written and verbal forms in the required language for the role. Critically the ability to understand and translate technical details into business requirements.

Benefits

Continuous professional development, product training, and career pathing.
An inclusive company culture, with the opportunity to join our Employee Resource Groups (ERGs).
Generous benefits supporting your health, financial security, and work-life balance.
Employee Stock Purchase Plan (ESPP) and competitive total rewards.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical Account ManagementRelationship ManagementCyber ResiliencyData ManagementSecurity SolutionsCloud PlatformsData Center TechnologiesBackup and Storage ManagementScriptingVirtualization

Soft Skills

CommunicationStakeholder ManagementCustomer SuccessStrategic Relationship BuildingTechnical Discussion Facilitation