Customer Support Specialist
Commutatus
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 - $35 per hour
About the role
- Provide users with tier 3 platform and technical support
- Assist other teams by gathering and reporting on account data
- Efficiently resolve customer inquiries on the first contact
- Build proactive relationships with high-priority clients
Requirements
- 4-year college degree
- Outstanding verbal and written communication skills
- Computer proficiency
- A data-driven approach to problem-solving
- Experience working in customer support or the SaaS industry
Benefits
- Health insurance
- Flexible vacation policy
- Opportunities to work with other departments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
verbal communicationwritten communicationproblem-solvingcustomer supportrelationship building
Certifications
4-year college degree