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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing onboarding programs and office operations, with a strong focus on process design, team management, and continuous improvement. Proficient in utilizing automation and project management tools to enhance the onboarding experience and workplace engagement.
Highest-signal resume keywords
Onboarding Program ManagementProject ManagementExcel/Google Sheets ProficiencyTeam ManagementWorkplace Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding ProgramsOffice OperationsProcess DesignData TrackingCompliance Management
Soft Skills
Facilitation SkillsWritten CommunicationProblem-SolvingCollaboration
Tools & Technologies
HRISProject Management ToolsAutomation Tools
Industry Keywords
Workplace ExperienceEmployee EngagementVendor ManagementBudget Management
About the role
Key responsibilities & impact- Own the U.S. onboarding experience from offer acceptance through the first 90 days
- Facilitate weekly new hire orientation and ensure Day 1 readiness across equipment, systems, workspace, and manager handoffs
- Build and maintain onboarding materials, manager guides, checklists, and 90-day frameworks
- Partner with hiring managers on role-specific onboarding plans and ramp milestones
- Use automation and AI tools to reduce manual tracking and improve visibility
- Track and report on Day 1 readiness, completion rates, manager participation, and new hire feedback
- Continuously identify gaps and drive improvements through clear ownership and process design
- Design and deliver workplace programs that strengthen connection, collaboration, and engagement
- Plan onsite events, recognition moments, and company celebrations
- Partner with Marketing on employer brand touchpoints and internal communications
- Use feedback and participation data to improve programming within budget
- Own daily operating standards for the Mountain View office
- Serve as the primary contact for workplace issues and resolve them quickly
- Partner with Facilities, IT, and Security to maintain a safe, functional, welcoming environment
- Monitor utilization, feedback, and service trends to drive continuous improvement
- Manage vendors, contracts, service levels, and renewals
- Partner with Finance on budgets, approvals, and spend reporting
- Maintain compliance records, safety documentation, SOPs, and workplace postings
- Set clear expectations and service standards for office support resources
- Build the operating model for the function and make the case for future headcount or tools as the company grows
- Hire and manage additional support as the function expands
Requirements
What you’ll need- 7+ years in workplace experience, onboarding, office operations, or a related People function
- Experience independently owning onboarding programs pre-boarding through 90 days
- Experience supporting an office of 300–500 onsite employees or similar complexity
- Experience managing a small team, contractors, or vendors
- Strong facilitation, project management, and written communication skills
- Proficiency in Excel/Google Sheets, HRIS, and workflow or project management tools
- Hands-on working style with the ability to execute and build simultaneously
- Comfort operating in fast-moving environments with ambiguity and limited existing infrastructure
- Ability to work onsite in Mountain View every Monday, Wednesday, and Friday.
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible work arrangements