Commure

System Engineer

Commure

full-time

Posted on:

Origin:  • 🇧🇩 Bangladesh

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Job Level

Junior

Tech Stack

Linux

About the role

  • Support corporate, wireless, and physical network infrastructure and clients including desktop and system support tasks.
  • Support system uptime and maintenance for services and devices within the organization.
  • Install and troubleshoot Windows, Mac & Linux operating systems, applications, and security patches.
  • Assemble and troubleshoot hardware components.
  • Set up and troubleshoot LAN connections for computers.
  • Design and troubleshoot File & Print Services.
  • Lead desktop and helpdesk support efforts to resolve issues timely and minimize disruptions.
  • Configure and troubleshoot network protocols (Static routing, BGP, NAT, DHCP).
  • Manage inventory of hardware, software, and licensing.
  • Monitor systems, produce reports, and maintain documentation.
  • Report security events and comply with information security policies.

Requirements

  • Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent.
  • 1–3 years of professional experience in an IT company or related technical role.
  • Strong hands-on experience in hardware troubleshooting and network issue resolution.
  • Installation and troubleshooting of Windows, Mac & Linux based operating systems, applications and security patches.
  • Basic hardware assembling and troubleshooting.
  • Network (LAN) connection setup and troubleshooting.
  • File & Print Services design and troubleshooting.
  • Lead desktop and helpdesk support; resolve desktop applications, workstations, and related equipment problems.
  • Knowledge of basic network protocols and configurations (Static routing, BGP, NAT, DHCP).
  • Inventory Management (Hardware, Software, Licensing).
  • Monitoring, Reporting and Documentation.
  • Comfortable working Night Shift (10pm to 7am).
  • Ability to comply with information security policies and annual attestations.
  • Relevant experience with Active Directory, VMWare, Okta Administration, Google Workspace (GSuite) Administration, MDM Tool Administration (preferred).