Customer Support

• Greet clients and pets warmly, ensuring a positive experience from check-in to check-out
• Manage phone calls, appointment scheduling, and client communications
• Maintain accurate and organized patient records and client files
• Process payments and assist with billing inquiries
• Coordinate with veterinarians and technicians to ensure a smooth daily workflow
• Provide compassionate support to clients during both routine visits and emotional situations

Veterinary Customer Service Representative

Veterinary Customer Service Representative